Meritas

Boardman Law Firm is the only law firm in Madison, Wisconsin with membership in Meritas, a nonprofit, worldwide association of independent business and litigation law firms.

Through our Meritas membership, we offer our clients access to the experience and legal knowledge of nearly 5,000 lawyers at approximately 180 law firms throughout the world. Meritas affiliates know the laws of their own jurisdictions; they also know the local people and their ways of doing business.

Even if you do not need the services of one our affiliates, you can consider our Meritas membership an extra assurance of consistent quality and professionalism. All members of Meritas, including Boardman Law Firm, must meet rigorous quality standards.

• Each prospective Meritas member firm is carefully screened before being invited to join. Meritas is governed by a client advisory board, which establishes membership criteria and oversees the selection and retention of members.
  
  
• Every Meritas member must adhere to these principles.
  
  
  • Consistency: Adopt and follow specific standards for service delivery.
    
    
  • Accountability: Leave the network if all standards are not maintained.
    
    
  • Credibility: Demonstrate a record of consistent client satisfaction.
    
    
• Clients or their referring counsel are contacted for a satisfaction assessment every time they report using a member firm. In addition, feedback on a member firm's performance may be submitted to Meritas at any time.
  
  
• Members' client satisfaction ratings are continually monitored. Even those firms with perfect records undergo re-certification standards as stringent as those used for new members.

Meritas member firms practice independently and are not in a relationship for the joint practice of law. Neither clients nor members are required to use the affiliation.

For more information about Meritas, visit their Web site, www.meritas.org.